Need Help with Your Balance? Discover Your Options
Easily manage your account, explore payment options, and stay on top of your balance in your online account.
Log into your account to:

Make payments

Set up a payment plan

Add a debit card

Update profile information

See due dates and statements

View your signed contract

Confirm payment information

…and more!
Understand your account status
If your account is past-due
Past due means the payment on your installment loan or line of credit hasn’t been made, but the account has not defaulted. You still have time to catch up on missed payments and return your account to good standing.
Upcoming payments
You can still make upcoming payments to avoid your account from defaulting. Log into your account to see your upcoming payments.
Fees and penalties
Be aware that late fees could accrue on missed payments. Take action to help minimize additional costs.
Communications
During this period, you will receive reminders and notices from us about your missed payments.
Assistance
We offer assistance for your needs to help you bring your account current. Don’t hesitate to reach out for help.
If your loan defaulted into collections
If your account moves into collections, it means your debt has been escalated because of multiple missed payments, or the final loan due date has passed. At this point, collection activity will begin to resolve the debt.
Escalation of debt
Your account is transferred to our Collections department when payments are significantly overdue. Collection attempts will begin.
Negotiation and payment options
You may negotiate payment plans or explore other arrangements to resolve the situation. The collections team will work with you to find a solution.
Collection communications
Once your debt is in collections, you may receive more urgent communications to arrange payment and bring your account current.

Tip: While it may be tempting to get another loan to pay this one, we don’t recommend it! It can lead to a debt cycle. Read our article on 14 more ways to get money fast.
Can’t pay in full right now?
Break down your balance into smaller, more manageable amounts and reduce collection communications with a custom payment plan.

The benefits of payment plans

Stop collection activites
By setting up a plan, you can reduce or eliminate collection communications, leading to a more manageable payment experience.

Manage finances
Having a plan in place helps you plan your finances better, as you know exactly how much you need to set aside each month.

Break up the payment
Using a plan breaks up the payment into smaller amounts over time. It’s often easier than paying the full outstanding balance at once.
How to set up a payment plan
Choose one of the following methods:

Tip: Trouble with your payment plan? Stay in communication with us to explore any assistance that may be available. Hiding from debt doesn’t make it go away!
Tips to manage your payments
Managing your finances effectively can make a big difference in staying on top of payments. Explore our tips and resources to help you budget, plan, and ensure payments are made on time.

Create a budget to track your income and expenses, ensuring you allocate funds for your payments.

Consider setting up automatic payments so you never miss a due date. Contact us to set this up.

If you’re struggling to make payments, reach out to us as early as possible to discuss your options.

Check out our financial tools and resources. We’re here to support you every step of the way.
We’re here to help you succeed.